Finra Certified - Call Center Support Representative

DXC Technology Australia & New Zealand

Any City, TN, United States
Base: $36,700 - $68,200; bonus/equity: not specifi...
On-site
Finra-licensed registered representative
Inbound contact center support
Financial service transactions
Provide high-quality support to clients through our contact center, assisting with complex inquiries, account maintenance, and financial service transactions

Job Summary

  • Provide high-quality support to clients through our contact center, assisting with complex inquiries, account maintenance, and financial service transactions.
  • Process and distribute incoming and outgoing mail for multiple clients in accordance with established service level agreements (SLAs).
  • This is an excellent opportunity for professionals with life insurance and financial services experience who are passionate about delivering exceptional customer service while ensuring compliance with regulatory standards.

Matching Summary

Provide high-quality support to clients through our contact center, assisting with complex inquiries, account maintenance, and financial service transactions.

Salary

Base: $36,700 - $68,200; Bonus/Equity: Not specified; Benefits: Comprehensive, flexible, and competitive benefits program

Skills & Requirements

Must-have

  • FINRA-licensed Registered Representative
  • inbound contact center support
  • financial service transactions
  • life insurance experience

Nice-to-have

  • strong analytical and problem-solving skills
  • familiarity with contact center technology
  • continuous improvement initiatives

Key Requirements

  • High school diploma or GED
  • Minimum 2 years of customer service experience
  • FINRA Series 6 or Series 7 license

Work Rights

Not specified

Tailored Resume

Cover Letter