Customer Service Specialist

CommBank

Sydney, Australia
100% onsite
Commercial or business banking operations experience
High attention to detail for high-volume processing
Experience in fast-paced operational environments
This role supports the fulfilment, settlement, and servicing of Commercial Lending products for small businesses, franchises, and large-scale corporate customers

Job Summary

  • This role supports the fulfilment, settlement, and servicing of Commercial Lending products for small businesses, franchises, and large-scale corporate customers.
  • The position requires managing post-settlement tasks including registration of security documents and performing reconciliations while maintaining strict risk management standards.
  • Candidates will enjoy hybrid working flexibility after a mandatory 3-month in-office training period, with a schedule of 3 days in office and 2 days from home.

Matching Summary

This role supports the fulfilment, settlement, and servicing of Commercial Lending products for small businesses, franchises, and large-scale corporate customers.

Skills & Requirements

Must-have

  • Commercial or business banking operations experience
  • High attention to detail for high-volume processing
  • Experience in fast-paced operational environments

Nice-to-have

  • Knowledge of home lending or commercial lending processes
  • Continuous improvement mindset
  • Strong relationship building with stakeholders

Key Requirements

  • Some experience across commercial, business banking or retail operations lending processes
  • Demonstrated ability to work in a fast-paced and high-volume environment

Work Rights

Not specified

Tailored Resume

Cover Letter