Guest Experience Agent

Hyde Melbourne Place

Melbourne, Australia
On-site
Previous front office experience
Customer service experience
Flexibility to work various shifts
The role involves welcoming guests and ensuring a smooth, friendly experience throughout their stay at Hyde Melbourne Place

Job Summary

  • The role involves welcoming guests and ensuring a smooth, friendly experience throughout their stay at Hyde Melbourne Place.
  • Team members are expected to handle credit and cash transactions accurately while promoting hotel services and special offers.
  • Employees will enjoy worldwide accommodation and food and beverage discounts at Ennismore and Accor properties.

Matching Summary

The role involves welcoming guests and ensuring a smooth, friendly experience throughout their stay at Hyde Melbourne Place.

Skills & Requirements

Must-have

  • Previous front office experience
  • Customer service experience
  • Flexibility to work various shifts

Nice-to-have

  • Familiarity with Opera Cloud
  • Excellent organisation skills
  • Time management abilities

Key Requirements

  • Previous front office or customer service experience
  • Flexibility for mornings, evenings, and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter