Chef-fe De Reception

AccorHotels

Paris, France
On-site
Leadership of reception team
Guest satisfaction management
French and english fluency
The role involves leading the reception team to ensure high-quality guest experiences in a newly renovated 4-star hotel

Job Summary

  • The role involves leading the reception team to ensure high-quality guest experiences in a newly renovated 4-star hotel.
  • Candidates must manage complex client situations, optimize room occupancy, and handle overbooking scenarios effectively.
  • Success requires strong leadership skills, operational rigor, and the ability to coordinate between various hotel departments.

Matching Summary

The role involves leading the reception team to ensure high-quality guest experiences in a newly renovated 4-star hotel.

Skills & Requirements

Must-have

  • Leadership of reception team
  • Guest satisfaction management
  • French and English fluency
  • PMS FOLS software proficiency
  • Flexible shift work availability

Nice-to-have

  • Third language capability
  • Upselling and revenue generation
  • Conflict resolution skills
  • Team motivation and training
  • Art deco hotel environment experience

Key Requirements

  • Proven experience as Assistant or Head of Reception
  • Fluency in French and English required
  • Experience with PMS FOLS systems
  • Availability for variable shifts including weekends

Work Rights

Not specified

Tailored Resume

Cover Letter