Job Summary

• The Service Management team ensures the delivery of excellent IT services through the operation and continuous enhancement of our Service Management System, maintaining our ISO 20000 certification, and contributing to the upkeep of our ISO 27001 certification.
• In this role, you will support the team by administering the Service Management platform that underpins our customer support portal and request management system and assist with administrative tasks related to the team's operations.
• Grant Thornton empowers its people with real opportunity, an inclusive culture, and work-life balance, offering the freedom to bring your whole self to work and pursue your passions.

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Skills & Requirements

Key Requirements

• strong written communication skills
• strong verbal communication skills
• strong organisation skills
• coordination and time management
• planning and attention to detail
• experience in an IT support team

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