Clerk-reservations(予約管理スタッフ）

Marriott

Kagoshima, Japan
Not specified (assumed full time)
Process reservation requests
Verify room availability and rates
Handle guest inquiries and special requests
Marriott is seeking a Clerk-Reservations for their new hotel in Kagoshima, Japan. The role involves processing reservation requests and providing exceptional service to guests, while fostering a welcoming environment

Job Summary

  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Follow sales techniques to maximize revenue and input and access data in the reservation system.
  • Welcome and acknowledge all guests according to company standards and develop and maintain positive working relationships with others.

Matching Summary

Match Score: 75

Marriott is seeking a Clerk-Reservations for their new hotel in Kagoshima, Japan. The role involves processing reservation requests and providing exceptional service to guests, while fostering a welcoming environment.

Skills & Requirements

Must-have

  • Process reservation requests
  • Verify room availability and rates
  • Handle guest inquiries and special requests
  • Maintain professional appearance and confidentiality
  • Provide excellent guest service

Nice-to-have

  • Team player
  • Positive working relationships
  • Engaging guest experiences

Key Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required
  • No specific license or certification required

Work Rights

Not specified

Tailored Resume

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