Guest Service Associate - Front Office

Sofitel Sydney Wentworth

Mumbai, India
On-site
Operational standards compliance
Guest preference and complaint handling
Safety and security compliance
Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India

Job Summary

  • Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India.
  • The role involves carrying out assigned duties as per operational standards and ensuring guest preferences and complaints are conveyed to Team Leaders and recorded.
  • Employees must comply with all safety and security measures and follow organizational grooming standards.

Matching Summary

Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India.

Skills & Requirements

Must-have

  • Operational standards compliance
  • Guest preference and complaint handling
  • Safety and security compliance
  • Organizational grooming standards
  • Training attendance

Nice-to-have

  • Team communication
  • Associate complaint redressal

Work Rights

Not specified

Tailored Resume

Cover Letter