Manage the end-to-end experience of enterprise customers, known as programmatic trading desks, driving success by developing customer expertise in the Amazon DSP
Job Summary
Manage the end-to-end experience of enterprise customers, known as programmatic trading desks, driving success by developing customer expertise in the Amazon DSP.
Provide services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices, while analyzing data to identify improvement areas.
Operate as trusted advisors, ensuring customers become proficient users of the Amazon DSP and advocating for customer feedback to inform product and services design.
Matching Summary
Manage the end-to-end experience of enterprise customers, known as programmatic trading desks, driving success by developing customer expertise in the Amazon DSP.