The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming and professional experience
Job Summary
The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming and professional experience.
Service Associates are responsible for greeting members, handling inquiries, managing check-ins, and ensuring the front desk area remains clean and organized.
Employees must be flexible to work evenings, weekends, and holidays while adhering to safety protocols and company policies.
Matching Summary
The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming and professional experience.
Skills & Requirements
Must-have
Previous customer service experience
Ability to lift more than 40 lbs
Flexibility for evenings weekends holidays
Proficiency in MS Office software
Strong organizational skills
Nice-to-have
Experience or interest in fitness industry
Familiarity with gym management software
Excellent interpersonal communication skills
Embracing company core values
Key Requirements
CPR certification required within 30 days of hire
Must attend all mandatory company trainings within 30 days