Farm Systems Support Technician (field Based) - South West And Southern England
Merck & Co., Inc.
South West England, United Kingdom
Fully remote
Technical fault finding on electronic systems
Hands-on experience with dairy farm equipment
Livestock monitoring and milking system support
The role is dedicated to delivering reliable on-farm and remote technical support for livestock monitoring and milking intelligence solutions within the Ruminant Business Unit
Job Summary
The role is dedicated to delivering reliable on-farm and remote technical support for livestock monitoring and milking intelligence solutions within the Ruminant Business Unit.
Responsibilities include leading after-sales technical support, conducting site surveys, and managing end-to-end resolution of hardware, software, and connectivity issues.
Success requires building strong trusted relationships with farmers while maintaining accurate records in the CRM system and collaborating with internal veterinary and commercial teams.
Matching Summary
The role is dedicated to delivering reliable on-farm and remote technical support for livestock monitoring and milking intelligence solutions within the Ruminant Business Unit.
Skills & Requirements
Must-have
Technical fault finding on electronic systems
Hands-on experience with dairy farm equipment
Livestock monitoring and milking system support
Site surveying and product installation coordination