Automotive Service Advisor

DCH Kia of Temecula

Temecula, CA, United States
$5,375 to $12,000 monthly; commissions + bonuses; ...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing repair estimates
DCH Kia of Temecula is seeking an experienced Automotive Service Advisor to facilitate communication between customers and technicians while managing service requests and repair orders. The ideal candidate should have prior service advisor experience, strong customer service skills, and basic mechanical knowledge. The position offers competitive compensation, industry benefits, and a focus on customer satisfaction

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

DCH Kia of Temecula is seeking an experienced Automotive Service Advisor to facilitate communication between customers and technicians while managing service requests and repair orders. The ideal candidate should have prior service advisor experience, strong customer service skills, and basic mechanical knowledge. The position offers competitive compensation, industry benefits, and a focus on customer satisfaction.

Salary

$5,375 to $12,000 monthly; commissions plus bonuses; Not specified

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Ascertaining vehicle performance problems
  • Developing repair estimates
  • Writing repair orders
  • Maintaining customer records
  • Communicating service needs to customers

Nice-to-have

  • Earning customers for life
  • Team player focused on exemplary service

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record and a valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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