Responsible for responding to written request for the release of protected health information (PHI) through prompt and courteous service in a fast-paced, high-volume, and customer-focused environment
Job Summary
Responsible for responding to written request for the release of protected health information (PHI) through prompt and courteous service in a fast-paced, high-volume, and customer-focused environment.
Ensures accuracy and safeguards patient rights to privacy by adhering to MH policies and procedures and federal and state Privacy laws.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.
Matching Summary
Responsible for responding to written request for the release of protected health information (PHI) through prompt and courteous service in a fast-paced, high-volume, and customer-focused environment.
Skills & Requirements
Must-have
responding to written requests
fast-paced, high-volume environment
accuracy and safeguards patient rights
basic knowledge of healthcare terminology
strong prioritization and organization
strong computer skills
Nice-to-have
creating exceptional experiences
prioritizing safety, compassion, personalization
individual professional growth and development
creating compassionate and personalized experiences
Key Requirements
Associates or Bachelors degree preferred
Minimum of six (6) months experience
customer service setting
health information management experience preferred