Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Call center environment
Coordination of benefits
Patient demographics collection
This position works under supervision and provides comprehensive support for finance and patient care activities, serving as the go-to resource for complicated registrations

Job Summary

  • This position works under supervision and provides comprehensive support for finance and patient care activities, serving as the go-to resource for complicated registrations.
  • The role involves answering inbound/outbound calls, collecting patient demographics and insurance information, verifying benefits, and directing patients appropriately.
  • UAMS offers benefits including health, dental, vision, holiday/vacation/sick leave, education discounts, and retirement matching for eligible positions.

Matching Summary

This position works under supervision and provides comprehensive support for finance and patient care activities, serving as the go-to resource for complicated registrations.

Skills & Requirements

Must-have

  • Call Center Environment
  • Coordination of Benefits
  • Patient Demographics Collection
  • Insurance Verification
  • Customer Service

Nice-to-have

  • Teamwork and Diversity
  • Service Recovery Skills
  • Professional and Friendly Manner

Key Requirements

  • High School Diploma or GED
  • 2 years customer service experience
  • 2 years healthcare experience (registration or insurance verification)
  • Ability to follow oral instruction, read, and write
  • Computer/basic keyboard skills
  • Telephone etiquette skills

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter