Customer Service Representative

Blue Ridge Equine Clinic

Mineola, NY, United States
Base: $17.50-$18.50 ph; bonus/equity: not specifie...
Answering phones and emails
Scheduling appointments
Processing payments and cash handling
The clinic aims to provide owners with sound, honest choices for their pets and to provide patients with excellent and compassionate medical care

Job Summary

  • The clinic aims to provide owners with sound, honest choices for their pets and to provide patients with excellent and compassionate medical care.
  • As a Client Service Representative, your job tasks would include answering phones, taking messages, scheduling appointments, answering emails, checking-in clients and patients, collecting and processing payments, and maintaining a clean lobby.
  • Benefits for full-time employees include tailored development programs, mentorship, career pathing, competitive pay, performance bonuses, 401(k) matching, student loan assistance, health insurance, and generous paid time off.

Matching Summary

The clinic aims to provide owners with sound, honest choices for their pets and to provide patients with excellent and compassionate medical care.

Salary

Base: $17.50-$18.50 per hour; Bonus/Equity: Not specified; Benefits: Employee Pet Discount, Educational opportunities

Skills & Requirements

Must-have

  • Answering phones and emails
  • Scheduling appointments
  • Processing payments and cash handling
  • Maintaining a clean lobby
  • Communicating with outside pharmacies

Nice-to-have

  • Enjoy assisting pet owners
  • Love animals
  • Spanish language skills are a plus

Key Requirements

  • 1-2 years in a Customer Service/Customer Facing role
  • High school diploma or GED
  • 1+ year in the Veterinary Field (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter