Technical Services Supervisor

Abbott

Shinjuku, Japan
Not specified; base pyy n/a; range may vary by loc...
Not specified (assumed standard office work)
Supervisory experience in medical device industry
Minimum 5 years of supervisory experience
Knowledge of iso13485 and fda 820 requirements
Abbott is seeking a Technical Services Supervisor in Shinjuku, Japan, responsible for managing a team that handles technical complaints and ensures regulatory compliance in the medical device industry. The ideal candidate should have supervisory experience, strong people skills, and a background in a relevant discipline

Job Summary

  • The Technical Support Supervisor is responsible for coordinating day-to-day operations of a Complaint Intake/Technical services team supporting assigned markets.
  • Abbott offers career development with an international company recognized as one of the best places to work for diversity and working mothers.
  • The role requires partnering with QA/RA functions to ensure adherence to the Quality Management System meeting both ISO13485 and FDA 820 requirements.

Matching Summary

Match Score: 85

Abbott is seeking a Technical Services Supervisor in Shinjuku, Japan, responsible for managing a team that handles technical complaints and ensures regulatory compliance in the medical device industry. The ideal candidate should have supervisory experience, strong people skills, and a background in a relevant discipline.

Salary

Not specified; Base pay N/A; Range may vary by location

Skills & Requirements

Must-have

  • Supervisory experience in medical device industry
  • Minimum 5 years of supervisory experience
  • Knowledge of ISO13485 and FDA 820 requirements
  • Experience with complaint regulatory compliance
  • Ability to manage team budgets and resources

Nice-to-have

  • Strong emotional intelligence and active listening skills
  • Proven ability to drive continuous improvement initiatives
  • Experience leading new product launch activities
  • Talent development and coaching capabilities
  • Cross-functional collaboration skills

Key Requirements

  • 3rd Level Certificate, Diploma or Degree in Science, Biomedical, Engineering, or Nursing
  • Minimum 5 years' supervisory/team lead experience in medical device industry
  • Experience with process reviews and CAPA program ownership

Work Rights

Not specified

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