Cnsa Access/outreach Specialist - Atrium Health Charlotte Neurosurgery Ft

Atrium Health

Charlotte, North Carolina, US
Pyy range $19.80 - $29.70; benefits: yes; compensa...
Answers inbound and outbound calls
Schedules patient appointments
Communicates with patients
Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner

Job Summary

  • Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.
  • Schedules various types of appointments for physicians, advanced clinical practitioners, and other clinicians, and communicates any necessary instructions to the patient.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.

Salary

Pay Range $19.80 - $29.70; Benefits: Yes; Compensation: Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

Skills & Requirements

Must-have

  • Answers inbound and outbound calls
  • Schedules patient appointments
  • Communicates with patients
  • Handles patient messages
  • Organizes patient paperwork

Nice-to-have

  • Fast-paced environment experience
  • Advocates for patient needs
  • Invests in career development

Key Requirements

  • High School Diploma or GED required
  • Medical, secretarial, and/or customer service experience required
  • 1 year in a medical office or healthcare setting
  • Experience in appointment scheduling
  • Experience managing patient phone calls

Work Rights

Not specified

Tailored Resume

Cover Letter