Member Experience Specialist (future Opportunities)

OMERS Administration Corporation Inc

Toronto, Canada
Base: $62,000 py; bonus/equity: target bonus, annu...
On-site
Exceptional member experience
Pension benefit administration
Digital communication handling
Join a purpose-driven, dynamic, and sustainable pension plan organization that prioritizes member interests

Job Summary

  • Join a purpose-driven, dynamic, and sustainable pension plan organization that prioritizes member interests.
  • Assist and support members, employers, and retirees with inquiries and administration of their pension benefits through various communication channels.
  • Benefit from continuous learning investment, a robust onboarding program, and a hybrid work environment with competitive compensation and benefits.

Matching Summary

Join a purpose-driven, dynamic, and sustainable pension plan organization that prioritizes member interests.

Salary

Base: $62,000 per year; Bonus/Equity: Target bonus, annual Incentive Award; Benefits: Comprehensive employer-paid health benefits, annual wellness credit, paid time off

Skills & Requirements

Must-have

  • Exceptional member experience
  • Pension benefit administration
  • Digital communication handling
  • Transactional processing
  • In-depth pension expertise

Nice-to-have

  • Positive attitude and continuous learning
  • Composure in high-pressure situations
  • Collaborative team environment
  • Upholding company vision and values

Key Requirements

  • 2+ years of pension benefit administration/client service
  • Post-secondary education/accreditation (asset)
  • Fluent in French (asset)

Work Rights

Not specified

Tailored Resume

Cover Letter