Commensurate with education + experience; benefits...
Coordination of benefits issues
Patient demographics collection
Insurance verification
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately
Job Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately.
This position involves answering inbound/outbound calls, collecting patient demographics and insurance information, verifying insurance, and advising patients on copays and deductibles.
UAMS offers benefits including medical, dental, vision plans, holiday, vacation, and sick leave, education discounts, and retirement matching.
Matching Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately.
Salary
Commensurate with education and experience; Benefits: Yes
Skills & Requirements
Must-have
Coordination of benefits issues
Patient demographics collection
Insurance verification
Call center environment
Customer service skills
Nice-to-have
Teamwork and diversity
Service recovery skills
Professional and friendly manner
Key Requirements
High School, GED or formal educational equivalent
2 years customer service
2 years healthcare experience (registration or insurance verification)
Ability to follow oral instruction, read, and write
Computer/basic keyboard skills
Telephone etiquette skills
General knowledge of office machines
Work Rights
Proof of legal authority to work in the United States on the first day of employment