Markets Rates Front Office Technology Support Specialist
jobs.barclays
Paris, France
Not specified; not specified; not specified
Front office rates etrading support expertise
Advanced technical troubleshooting and incident management
Fluency in english and french languages
This role serves as the first line of support for Front Office users on electronic trading platforms for Rates products within a high-pressure investment banking environment
Job Summary
This role serves as the first line of support for Front Office users on electronic trading platforms for Rates products within a high-pressure investment banking environment.
The successful candidate will manage end-to-end incident resolution, perform preventative maintenance, and drive operational excellence while collaborating with global development and infrastructure teams.
Operating on a shift-based model aligned with market hours, the position requires full on-site presence in Paris including coverage on bank holidays.
Matching Summary
This role serves as the first line of support for Front Office users on electronic trading platforms for Rates products within a high-pressure investment banking environment.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Front Office Rates eTrading support expertise
Advanced technical troubleshooting and incident management
Fluency in English and French languages
Shift-based model covering market hours
On-site work requirement in Paris
Nice-to-have
Experience with automation and scripting
Knowledge of distributed real-time trading systems
Strong ITIL operational process knowledge
Ability to influence stakeholders under pressure
Key Requirements
Proven experience in electronic trading platforms
Strong knowledge of Rates products and market data
End-to-end ownership of incidents and problems
Clear communication skills in high-pressure environments