Front Desk Supervisor

Scrub Island Resort, Spa & Marina

High school diploma or equivalent
1-2 years front desk experience
Proficiency in opera pms software
The Front Desk Supervisor is responsible for overseeing daily operations, ensuring exceptional guest service, and mentoring front desk associates

Job Summary

  • The Front Desk Supervisor is responsible for overseeing daily operations, ensuring exceptional guest service, and mentoring front desk associates.
  • The role requires proficiency in hotel property management systems like Opera and the ability to resolve guest concerns professionally under pressure.
  • Benefits include medical, dental, vision, 401K retirement plans, paid time off, and career training opportunities for full-time associates.

Matching Summary

The Front Desk Supervisor is responsible for overseeing daily operations, ensuring exceptional guest service, and mentoring front desk associates.

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • 1-2 years front desk experience
  • Proficiency in Opera PMS software
  • Strong leadership and communication skills
  • Ability to handle high-pressure situations

Nice-to-have

  • College degree in Hospitality Management
  • Previous supervisory experience
  • Proactive problem-solving attitude
  • Passion for food and culinary arts
  • Flexibility for various shifts including holidays

Key Requirements

  • High school diploma required
  • 1-2 years hotel front desk experience
  • Preferred college degree in Hospitality Management
  • Previous supervisory experience is a plus

Work Rights

Not specified

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