Qualitative Head Team

American International Group, Inc. (AIG)

Mexico City, Mexico
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Policy issuance quality control
Regulatory compliance management
Operational risk mitigation
** The Qualitative Head Team position at AIG in Mexico City focuses on ensuring the accuracy and compliance of insurance documentation while leading quality assurance processes. The role requires strong analytical skills, regulatory knowledge, and the ability to influence cross-functional teams to maintain service levels and reduce errors. **

Job Summary

  • The role ensures the accuracy, completeness, and regulatory compliance of policies and insurance documentation prior to release.
  • Candidates must possess a deep understanding of policy issuance processes, underwriting instructions, and how errors impact operational risk.
  • AIG offers a comprehensive Total Rewards Program including health care, savings, financial protection, and professional development opportunities.

Matching Summary

Match Score: 75

** The Qualitative Head Team position at AIG in Mexico City focuses on ensuring the accuracy and compliance of insurance documentation while leading quality assurance processes. The role requires strong analytical skills, regulatory knowledge, and the ability to influence cross-functional teams to maintain service levels and reduce errors. **

Skills & Requirements

Must-have

  • Policy issuance quality control
  • Regulatory compliance management
  • Operational risk mitigation
  • Root cause analysis expertise
  • SLA and KPI performance management

Nice-to-have

  • Process automation knowledge
  • Cross-functional leadership skills
  • Continuous improvement mindset
  • Influence without authority
  • Data-driven decision making

Key Requirements

  • Deep understanding of policy issuance processes
  • Strong capability in regulatory frameworks
  • Experience with quality methodologies and sampling

Work Rights

Not specified

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