Technical Service Representative

SANDVIK

Western Canada
Onsite
Technical service programs management
Product demonstration and testing
Product performance investigations
The successful applicant will be responsible for service and technical support/testing of rock tool products offered, to ensure customer satisfaction and loyalty and to support key sales strategies and objectives

Job Summary

  • The successful applicant will be responsible for service and technical support/testing of rock tool products offered, to ensure customer satisfaction and loyalty and to support key sales strategies and objectives.
  • A key aspect of this role will be the management and execution of technical service programs for external and internal customers.
  • We are an equal opportunity employer which values diversity in the workplace and encourage applications from members of equity-seeking communities including women, racialized persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions.

Matching Summary

The successful applicant will be responsible for service and technical support/testing of rock tool products offered, to ensure customer satisfaction and loyalty and to support key sales strategies and objectives.

Skills & Requirements

Must-have

  • Technical service programs management
  • Product demonstration and testing
  • Product performance investigations
  • Training customer and Sandvik personnel
  • Liaise with product support and specialists
  • Written summary reports

Nice-to-have

  • Ambitious team environment
  • Agile customer-focused decision making
  • Empower employees for career growth
  • Embrace diversity and inclusion

Key Requirements

  • Minimum 3 years' experience
  • Secondary School Diploma
  • Technical field post-secondary education an asset
  • Valid driver's license
  • Ability to travel up to 50%

Work Rights

Not specified

Tailored Resume

Cover Letter