Base: $20.55 - $34.25 hourly; bonus/equity: not sp...
On-site
Proactive sales solutions
Customer outreach and education
Lobby management and customer experience
M&T Bank is seeking a Relationship Banker for its Troy, NY location, focusing on customer outreach and proactive sales solutions. The ideal candidate will possess strong interpersonal skills, a background in retail sales or customer service, and a commitment to enhancing the customer experience
Job Summary
Identify customer needs through the retail sales process to provide proactive basic sales solutions and refer complex needs to appropriate team members.
Specialize in branch customer experience through lobby management, servicing, and sales interactions for retail and business customers.
Play a key role in relationship management, sales processes, and risk management, including audit requirements, fraud prevention, KYC, and CIP.
Matching Summary
Match Score: 75
M&T Bank is seeking a Relationship Banker for its Troy, NY location, focusing on customer outreach and proactive sales solutions. The ideal candidate will possess strong interpersonal skills, a background in retail sales or customer service, and a commitment to enhancing the customer experience.
Salary
Base: $20.55 - $34.25 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Proactive sales solutions
Customer outreach and education
Lobby management and customer experience
Risk management and compliance
Nice-to-have
Belonging and M&T Bank brand promotion
Adaptability to system changes
Key Requirements
Minimum 2 years retail sales, call center, customer service, or telesales experience OR minimum 1 year proactive sales experience