Not specified; salary reviews mentioned; annual co...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work
Job Summary
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.
EML offers a supportive environment with full training provided, allowing candidates without previous case management experience to thrive.
Employees enjoy flexibility to work from home up to 3 days per week after training completion along with comprehensive benefits including paid parental leave.
Matching Summary
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.
Salary
Not specified; Salary reviews mentioned; Annual company incentive scheme available
Skills & Requirements
Must-have
Claims management experience OR customer service skills
Allied health experience preferred
Strong written and verbal communication skills
Stakeholder engagement and management capabilities
Analytical problem solving and decision-making skills
Nice-to-have
Personal injury experience in alternative schemes
Empathetic resilient and motivational approach
Positive attitude and willingness to learn
Outcome and results focused mindset
Experience with legislative regulatory requirements
Key Requirements
Demonstrated experience in claims management OR strong customer service skills OR allied health experience
Highly developed organizational and coordination skills