Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $39,930.00; bonus/equity: not specified; ben...
Knowledge of federal and state policies
Phone counseling and etiquette
Use of student information systems
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance

Job Summary

  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
  • The Financial Aid Professional I is responsible for assisting students and parents by phone and providing accurate information about financial aid policies and procedures.
  • The position includes benefits such as university contributions to health, dental, life and disability insurance, tuition waivers, official holidays, leave accrual, and retirement programs.

Matching Summary

The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • Knowledge of federal and state policies
  • Phone counseling and etiquette
  • Use of student information systems
  • Customer service in professional office
  • Detail-oriented communication skills

Nice-to-have

  • Teamwork and collaboration
  • Presentation skills at orientation sessions
  • Knowledge of campus and community resources

Key Requirements

  • Associate's degree or equivalent
  • Preferred bachelor's degree in business or related field
  • Experience in professional office setting on college campus
  • Customer service experience
  • Criminal background and financial credit checks required

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter