Financial Aid Counselor

772

Arlington, VA, US
Financial aid application process
Determine eligibility
Federal, state, and institutional policies
The Financial Aid Counselor provides excellent customer service and guidance to financial aid applicants and their families throughout the financial aid application process, determining eligibility within institutional, state, and federal requirements

Job Summary

  • The Financial Aid Counselor provides excellent customer service and guidance to financial aid applicants and their families throughout the financial aid application process, determining eligibility within institutional, state, and federal requirements.
  • Major duties include reviewing applications, ensuring accuracy of reported information, maintaining knowledge of policies, assisting with loan administration, and utilizing conflict resolution skills.
  • The role requires a Bachelor's Degree with 1-2 years of experience in financial aid or a related student services area, thorough knowledge of financial aid types, and proficiency in computer skills including Microsoft Office Suite and Google Suites.

Matching Summary

The Financial Aid Counselor provides excellent customer service and guidance to financial aid applicants and their families throughout the financial aid application process, determining eligibility within institutional, state, and federal requirements.

Skills & Requirements

Must-have

  • Financial aid application process
  • Determine eligibility
  • Federal, state, and institutional policies
  • Student confidentiality (FERPA)
  • Conflict resolution skills
  • Spanish language proficiency

Nice-to-have

  • Customer service and guidance
  • High degree of accuracy
  • Attention to detail
  • Professional development activities
  • Workday Student familiarity

Key Requirements

  • Bachelor's Degree and 1-2 years experience
  • Thorough knowledge of financial aid types
  • Competency in financial documents and computer skills
  • Ability to interpret and apply regulations
  • Must speak Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter