Reception Services Coordinator (m/w/d)

JLL UK

Berlin, Germany
Onsite
Visitor management systems
Reception team leadership
Service excellence across campus
This position is responsible for coordination of Reception Services across a campus in addition to general reception duties while reporting to the Facilities Manager

Job Summary

  • This position is responsible for coordination of Reception Services across a campus in addition to general reception duties while reporting to the Facilities Manager.
  • You will provide support and leadership of onsite reception teams while ensuring visitor management systems are up to date and visitors are pre-registered, coordinating reception teams to ensure all reception desks have adequate cover especially during peak times.
  • This role contributes to JLL's business objectives by ensuring service excellence across campus, coordinating service support such as Technicians and Janitorial for resolution of issues, ensuring new processes and standards are implemented across sites in conjunction with Program Manager, and maintaining JLL's reputation for excellence in corporate real estate services through seamless reception coordination and team leadership as part of overall Facilities Team.

Matching Summary

This position is responsible for coordination of Reception Services across a campus in addition to general reception duties while reporting to the Facilities Manager.

Skills & Requirements

Must-have

  • Visitor management systems
  • Reception team leadership
  • Service excellence across campus
  • Resolution of facility issues
  • Compliance with EHS standards

Nice-to-have

  • Ambassador of team
  • Go above and beyond
  • Professionalism at all times
  • Customer service skills

Key Requirements

  • Previous corporate environment experience
  • Fluency in English and local language
  • Proficient Microsoft Office knowledge
  • Ability to communicate at all levels
  • Professionalism and ambassadorial skills
  • Team player mentality
  • Manage reception area furniture and equipment

Work Rights

Not specified

Tailored Resume

Cover Letter