Sr. Specialized Customer Success Manager, Clm (evisort)

Workday

Washington DC Metro, USA
Primary location base pyy range: $119,500 usd - $1...
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Contract lifecycle management (clm) expertise
Ai value realization
Customer-facing strategic role
** Workday is seeking a Senior Specialized Customer Success Manager for their Contract Lifecycle Management (CLM) team, focusing on driving customer adoption and value realization through AI-powered contract solutions. The ideal candidate will possess significant customer-facing experience and expertise in CLM, fostering strong relationships with clients to ensure successful implementation and ongoing engagement. **

Job Summary

  • As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
  • The Specialized Customer Success Manager for CLM (Evisort) is a customer-facing role at the intersection of AI value realization, CLM transformation, and strategic Customer Success.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Specialized Customer Success Manager for their Contract Lifecycle Management (CLM) team, focusing on driving customer adoption and value realization through AI-powered contract solutions. The ideal candidate will possess significant customer-facing experience and expertise in CLM, fostering strong relationships with clients to ensure successful implementation and ongoing engagement. **

Salary

Primary Location Base Pay Range: $119,500 USD - $179,300 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Contract Lifecycle Management (CLM) expertise
  • AI value realization
  • customer-facing strategic role
  • customer success framework
  • adoption and value realization

Nice-to-have

  • curious minds and courageous collaborators
  • sun-drenched optimism and drive
  • integrity, empathy, and shared enthusiasm
  • bold ideas and genuine care

Key Requirements

  • 5+ years customer-facing services experience
  • 5+ years managing customer relationships
  • 3+ years Contract Lifecycle Management (CLM) experience
  • Ability to travel up to 15%

Work Rights

Not specified

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