Not specified; competitive salary mentioned; great...
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5+ years end-user computing experience
Microsoft intune and windows autopilot expertise
Entra id and conditional access knowledge
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Abano Healthcare Group is seeking a Level 3 IT Technical Specialist to join their IT team in South Brisbane, Australia. The role focuses on modern device management, technical support for complex IT issues, and continuous improvement initiatives within a collaborative healthcare environment.
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Job Summary
This role serves as a senior hands-on member of the IT team responsible for modern device management across hundreds of dental practice locations in Australia and New Zealand.
The specialist will act as the primary escalation point for complex Service Desk incidents while leading large-scale desktop refresh programs using Microsoft Intune and Autopilot.
Candidates are expected to drive continuous improvement by automating tasks with PowerShell and mentoring junior staff to maintain high standards of service delivery.
Matching Summary
Match Score: 75
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Abano Healthcare Group is seeking a Level 3 IT Technical Specialist to join their IT team in South Brisbane, Australia. The role focuses on modern device management, technical support for complex IT issues, and continuous improvement initiatives within a collaborative healthcare environment.
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Salary
Not specified; Competitive salary mentioned; Great employee benefits included
Skills & Requirements
Must-have
5+ years end-user computing experience
Microsoft Intune and Windows Autopilot expertise
Entra ID and conditional access knowledge
PowerShell scripting and Microsoft Graph usage
Windows 11 troubleshooting skills
Network fundamentals including DNS and DHCP
Nice-to-have
Healthcare or multi-site clinical environment experience
Experience with Defender for Endpoint tooling
ITIL Foundation certification
Customer-first mindset and organizational skills
Willingness to travel occasionally to local practices
Key Requirements
5+ years in end-user computing or desktop support
2+ years at senior or Level 3 capacity
Proven experience in large-scale device refresh programs
Advanced proficiency in Microsoft 365 administration