Finance Advisor

University of Phoenix

Phoenix, Arizona, United States
Base: $17.36 - $37.26 ph ($36,100 - $77,500 annual...
On-site
Reside in az, co, id, nm, nv, ut, wy, or tx
High school diploma or equivalent
Experience with queued phone systems
The University of Phoenix is seeking a Finance Advisor to provide optimal customer experiences related to education financing through various communication channels

Job Summary

  • The University of Phoenix is seeking a Finance Advisor to provide optimal customer experiences related to education financing through various communication channels.
  • This fully remote role requires the incumbent to research student financial aid accounts, explain processes, and resolve issues while adhering to federal regulations.
  • Employees are eligible for comprehensive benefits including medical plans, 401(k) matching, and substantial tuition discounts for themselves and dependents.

Matching Summary

The University of Phoenix is seeking a Finance Advisor to provide optimal customer experiences related to education financing through various communication channels.

Salary

Base: $17.36 - $37.26 per hour ($36,100 - $77,500 annualized); Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) match, tuition vouchers

Skills & Requirements

Must-have

  • Reside in AZ, CO, ID, NM, NV, UT, WY, or TX
  • High School Diploma or Equivalent
  • Experience with queued phone systems
  • Knowledge of Title IV funding regulations
  • Ability to de-escalate escalated communications

Nice-to-have

  • Prior experience in educational financial aid
  • Strong commitment to completing tasks on time
  • Natural problem solver with attention to detail
  • Thrives in supportive environment with feedback
  • Excellent communication skills for complex topics

Key Requirements

  • Must reside in AZ, CO, ID, NM, NV, UT, WY, or TX
  • High School Diploma or Equivalent required
  • Prior call center experience with queued phone systems
  • General knowledge of higher education industry and Title IV funding

Work Rights

Not specified

Tailored Resume

Cover Letter