Specialist - Patient Access (wfm)

R1 RCM Inc.

Not specified; target variable incentives availabl...
Bachelor's degree or equivalent experience
Strong excel skills
Previous wfm experience
The Workforce Management Analyst will identify trends in large data sets and communicate solutions to management using Genesys software

Job Summary

  • The Workforce Management Analyst will identify trends in large data sets and communicate solutions to management using Genesys software.
  • This role involves managing end-user schedules, forecasting staffing decisions, and analyzing operational metrics to improve efficiency.
  • R1 RCM offers a competitive benefits package including medical plans from day one, paid time off, and night differential.

Matching Summary

The Workforce Management Analyst will identify trends in large data sets and communicate solutions to management using Genesys software.

Salary

Not specified; Target variable incentives available; Competitive Total Rewards Package

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent experience
  • Strong Excel skills
  • Previous WFM experience
  • Genesys PureCloud environment knowledge
  • Collaborative mentality across teams

Nice-to-have

  • Revenue Cycle and/or Healthcare experience
  • Experience with NICE inContact platforms
  • Customer engagement platform familiarity
  • Ability to work in dynamic environment

Key Requirements

  • Bachelor's degree required
  • Prior WFM experience necessary
  • Strong proficiency in Microsoft Excel

Work Rights

Not specified

Tailored Resume

Cover Letter