Manager, Software Support Services

Invidia

Us, CA, United States
Base: 208,000 usd - 327,750 usd; bonus/equity: eli...
Ai software support product development
Software adoption and onboarding processes
Team management experience
Our team is responsible for the Enterprise Service portfolio, developing service products focused on support, education and advisory services to ensure customer adopt, and gain immediate benefits from the NVIDIA solution

Job Summary

  • Our team is responsible for the Enterprise Service portfolio, developing service products focused on support, education and advisory services to ensure customer adopt, and gain immediate benefits from the NVIDIA solution.
  • This role will drive the development and execution of software adoption strategies, creating compelling service offers that enable customers to successfully adopt, adapt, and implement our software.
  • NVIDIA is widely considered to be one of the technology world’s most desirable employers with forward-thinking and hardworking people, offering equity and benefits along with a competitive base salary.

Matching Summary

Our team is responsible for the Enterprise Service portfolio, developing service products focused on support, education and advisory services to ensure customer adopt, and gain immediate benefits from the NVIDIA solution.

Salary

Base: 208,000 USD - 327,750 USD; Bonus/Equity: Eligible for equity; Benefits: Eligible for benefits

Skills & Requirements

Must-have

  • AI software support product development
  • Software adoption and onboarding processes
  • Team management experience
  • Cross functional collaboration
  • Customer satisfaction improvement
  • Service product strategy and execution

Nice-to-have

  • Enterprise support services leadership
  • Knowledge of AI trends and generative AI tools
  • Experience with cloud service structures
  • Innovation and technology passion
  • Strong communication and interpersonal skills

Key Requirements

  • 8+ years managing service product development
  • 4+ years team management experience
  • Bachelor’s or equivalent experience in business and/or technical field

Work Rights

Not specified

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