Base: $19.43 - $32.98 ph; bonus/equity: not specif...
Hybrid
Commission and contracting support
Research member issues
Resolve provider issues
This position supports Ambetter Brokers and the Sales team with commission & contracting related questions, which are not limited to, more in-depth research of the issues, which requires strong communication skills to accurately relay the findings back
Job Summary
This position supports Ambetter Brokers and the Sales team with commission & contracting related questions, which are not limited to, more in-depth research of the issues, which requires strong communication skills to accurately relay the findings back.
Collaborating with their leadership team, and other internal teams, including the Sales team, on member related issues that are identified by the Ambetter Brokers and initially reported to the Broker & Sales Support team, ensuring initial research is completed and documented, following up until a resolution is obtained.
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.
Matching Summary
This position supports Ambetter Brokers and the Sales team with commission & contracting related questions, which are not limited to, more in-depth research of the issues, which requires strong communication skills to accurately relay the findings back.
Salary
Base: $19.43 - $32.98 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
commission and contracting support
research member issues
resolve provider issues
broker outreach for retention
Nice-to-have
strong communication skills
collaborate with internal teams
flexible work approach
Key Requirements
High School Diploma / GED
1+ year customer service experience
1+ year health insurance industry experience
Department of Insurance Life/Health License required