Manager, Service Reliability Engineer

Sony Interactive Entertainment

Aliso Viejo, CA, United States
Base: $184,600—$277,000 usd; bonus/equity: may be ...
On-site
Manage a team across time zones
24/7/365 operation
Network and linux system troubleshooting
The Service Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers by influencing design and operational decisions towards the overall stability of the gaming service

Job Summary

  • The Service Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers by influencing design and operational decisions towards the overall stability of the gaming service.
  • Build and manage a team of engineers across many time zones who work to analyze and maintain service stability by documenting policies in a 24/7/365 operation.
  • At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Matching Summary

The Service Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers by influencing design and operational decisions towards the overall stability of the gaming service.

Salary

Base: $184,600—$277,000 USD; Bonus/Equity: May be eligible for a bonus package; Benefits: Top-tier benefits package including medical, dental, vision, matching 401(k), paid time off, wellness program and employee discounts

Skills & Requirements

Must-have

  • manage a team across time zones
  • 24/7/365 operation
  • network and Linux system troubleshooting
  • Internet service deployments
  • technical guidance and influence

Nice-to-have

  • passion and curiosity for innovation
  • empower employees and embrace diversity
  • motivate and encourage personal advancement

Key Requirements

  • BS in Computer Science or equivalent experience
  • Proven experience managing operations
  • Must be willing to travel

Work Rights

Not specified

Tailored Resume

Cover Letter