Customer Experience Advisor | S1 | Retail Banking | Ayr Hs Branch

Santander

Ayr, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Outstanding customer service
Effective communication with customers
On-call working role
Santander is evolving into a technology-driven organisation, driving a customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation.
  • As a Customer Experience Advisor, you will be a listener and problem solver for customers, handling transactions, queries, and fraud prevention.
  • The role offers a starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and various wellbeing and growth opportunities.

Matching Summary

Santander is evolving into a technology-driven organisation, driving a customer-centric transformation.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days' holiday plus bank holidays, pension, healthcare, life assurance, share plans, product discounts, wellbeing support, family leave

Skills & Requirements

Must-have

  • Outstanding customer service
  • Effective communication with customers
  • On-call working role
  • Minimum 260 hours per annum

Nice-to-have

  • Desire to go above-and-beyond
  • Effective team working skills
  • Flexible, can-do approach
  • Openness to broad range of activities
  • Ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter