Sei Senior Service Manager

GEHC

Beijing, China
Sustained customer success and growth
Post-sales customer lifecycle expertise
Digital solutions implementation
Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus

Job Summary

  • Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus.
  • Contribute to the implementation of MES solutions utilizing the Software Suite and own technical deliverables during the entire lifecycle of the projects.
  • GE HealthCare is a leading global medical technology and digital solutions innovator, creating a world where healthcare has no limits.

Matching Summary

Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus.

Skills & Requirements

Must-have

  • Sustained customer success and growth
  • Post-sales customer lifecycle expertise
  • Digital solutions implementation
  • MES solutions utilizing Software Suite
  • Technical deliverables ownership
  • Customer needs assessment and strategy development

Nice-to-have

  • Act with humility and build trust
  • Lead with transparency
  • Deliver with focus
  • Drive ownership with unyielding integrity
  • Collaborative team environment

Key Requirements

  • Significant experience in Services & Implementation Services
  • Master's degree or equivalent experience
  • Leadership and program management skills

Work Rights

Not specified

Tailored Resume

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