Novotel Singapore On Stevens : Guest Services Executive

Novotel Singapore On Stevens

Singapore, Singapore
On-site
Guest enquiries and requests
Communication with staff and departments
Knowledge of hotel services and facilities
Novotel Singapore On Stevens is seeking a Guest Services Executive to provide exceptional customer service and support to guests at their hotel. The role involves ensuring clear communication among staff, responding to guest inquiries, and maintaining a thorough knowledge of hotel services and local attractions

Job Summary

  • Novotel Singapore on Stevens and Mercure Singapore on Stevens are committed to attracting, recruiting and retaining diverse talents from all walks of life.
  • Responsible for ongoing communication of pertinence using the logbook provided to other shifts.
  • To ensure that you as a Guest Services Executive at the hotel have a comprehensive knowledge of town and what is happening within the city at all times, and to ensure that all guest enquiries are met with prompt, informative yet friendly solution.

Matching Summary

Match Score: 85

Novotel Singapore On Stevens is seeking a Guest Services Executive to provide exceptional customer service and support to guests at their hotel. The role involves ensuring clear communication among staff, responding to guest inquiries, and maintaining a thorough knowledge of hotel services and local attractions.

Skills & Requirements

Must-have

  • guest enquiries and requests
  • communication with staff and departments
  • knowledge of hotel services and facilities
  • impeccable personal presentation
  • knowledge of town and city events

Nice-to-have

  • inclusive and equitable working environment
  • celebrate diversity
  • guest recognition importance

Key Requirements

  • training and development new GSAs and interns

Work Rights

Not specified

Tailored Resume

Cover Letter