The Patient Access Representative serves as the first point of contact for patients, representing the organization with compassion and high service standards
Job Summary
The Patient Access Representative serves as the first point of contact for patients, representing the organization with compassion and high service standards.
Responsibilities include facilitating patient entrance through scheduling, registration, benefit verification, pre-certification, and financial clearance including pre-visit collections.
The role requires maintaining accurate patient data while ensuring competence with insurance carriers, Medicare guidelines, and federal accreditation agencies.
Matching Summary
The Patient Access Representative serves as the first point of contact for patients, representing the organization with compassion and high service standards.
Skills & Requirements
Must-have
High School Diploma or GED required
One year hospital or clinic experience
Proficiency in Microsoft Office Excel Word
10-key calculator operation skills
Knowledge of Medicare guidelines
Nice-to-have
Associates Degree in Healthcare preferred
Working knowledge of CPT HCPCS ICD-10
Passion for taking care of people
Ability to work under stress
Experience with continuous quality improvement
Key Requirements
Minimum High School Diploma or GED
One year experience in hospital or clinic financial areas
Equivalent combination of education and relevant experience accepted