Care Management Support Assistant - 3

HumanPanorama

Schaumburg, Illinois, US
Base: $40,000 - $52,300 py; bonus/equity: not spec...
Hybrid
Microsoft office suite proficiency
Healthcare administration support
Member/family resource facilitation
The Care Management Support Assistant 3 position at HumanPanorama involves providing non-clinical support in care management, focusing on assisting members and their families to achieve optimal wellness. This hybrid role requires strong administrative skills and experience in the healthcare industry, with an emphasis on improving consumer experiences

Job Summary

  • Contribute to the administration of care management by providing non-clinical support to assess member needs and guide them toward appropriate resources.
  • Perform advanced administrative duties requiring independent initiative and judgment, including developing Job Aids, training on CMSA processes, and managing member/provider communications.
  • Humana offers competitive benefits supporting whole-person well-being, including medical, dental, vision, 401(k), and various paid time off options.

Matching Summary

Match Score: 85

The Care Management Support Assistant 3 position at HumanPanorama involves providing non-clinical support in care management, focusing on assisting members and their families to achieve optimal wellness. This hybrid role requires strong administrative skills and experience in the healthcare industry, with an emphasis on improving consumer experiences.

Salary

Base: $40,000 - $52,300 per year; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), time off, disability, life insurance

Skills & Requirements

Must-have

  • Microsoft Office Suite proficiency
  • Healthcare administration support
  • Member/family resource facilitation
  • Develop Job Aids and training
  • Manage inbound/outbound calls

Nice-to-have

  • Passionate about consumer experiences
  • Contribute to whole-person well-being
  • Dedicated workspace for PHI protection

Key Requirements

  • 2 years demonstrated leadership experience
  • 1-3 years technical experience
  • Healthcare industry administration support
  • Reside within commutable distance to Schaumburg office
  • Ability to travel to Chicago downtown office

Work Rights

Not specified

Tailored Resume

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