Customer Service & Policy Operations Executive (Insurance) (1 Year Contract) #NKC

RECRUIT EXPRESS PTE LTD

Singapore
End-to-end policy servicing
Customer enquiry response
Credit control for commercial policies
The role involves handling end-to-end policy servicing and transactions via phone and email within strict service standards

Job Summary

  • The role involves handling end-to-end policy servicing and transactions via phone and email within strict service standards.
  • Candidates will be responsible for processing policy transactions, refunds, and receipting activities while supporting credit control for commercial insurance policies.
  • The position requires tracking monthly management reports and collaborating with internal teams such as Underwriters, Claims, and Finance.

Matching Summary

Match Score: 75

The role involves handling end-to-end policy servicing and transactions via phone and email within strict service standards.

Skills & Requirements

Must-have

  • End-to-end policy servicing
  • Customer enquiry response
  • Credit control for commercial policies
  • Monthly management reporting
  • Standard Operating Procedures adherence

Nice-to-have

  • Process improvement initiatives
  • System testing experience
  • Cross-functional collaboration skills
  • Service enhancement mindset

Key Requirements

  • 1 Year Contract duration
  • Experience in insurance policy operations
  • Ability to follow Standard Operating Procedures

Work Rights

Not specified

Tailored Resume

Cover Letter