Copeland is seeking a Technician I for Managed Services, responsible for alarm management and troubleshooting for HVACR systems in a hybrid work environment. The ideal candidate will provide support through outbound calls, diagnose alarms, and contribute to operational efficiency while embracing the company's commitment to sustainability and teamwork
Job Summary
This position is responsible for delivering basic and advanced support in alarm management for refrigeration and HVAC systems within a 24/7 operations environment.
Core duties include monitoring alarms, performing troubleshooting via customer software, and handling inbound calls to confirm and dispatch work orders.
The company offers flexible time off plans including paid parental leave and invests in end-to-end employee development from onboarding through senior leadership.
Matching Summary
Match Score: 85
Copeland is seeking a Technician I for Managed Services, responsible for alarm management and troubleshooting for HVACR systems in a hybrid work environment. The ideal candidate will provide support through outbound calls, diagnose alarms, and contribute to operational efficiency while embracing the company's commitment to sustainability and teamwork.
Skills & Requirements
Must-have
24/7 operations environment support
Refrigeration and HVAC alarm diagnosis
Customer software troubleshooting skills
Graph analysis for alarm verification
Work order processing and documentation
Nice-to-have
Process improvement contribution
Positive energy in shifting demands
Customer survey completion experience
Key Requirements
Willingness to work shifting operations including weekends and holidays
Ability to function independently under constantly shifting demands