Research Technology Support Analyst

med.ubc.ca

Base: $6,251.00 - $8,986.00 cad monthly; bonus/equ...
Fully remote
Support windows macos linux systems
Research technology computing environment
Technical problem diagnosis and resolution
The Research Technology Support Analyst provides technical advice and support in use, configuration and selection of software, hardware, network, systems and various end user devices used in research environments within the Faculty of Medicine

Job Summary

  • The Research Technology Support Analyst provides technical advice and support in use, configuration and selection of software, hardware, network, systems and various end user devices used in research environments within the Faculty of Medicine.
  • This position contributes to distributed research environments by supporting workstation computing, peripheral hardware, various operating systems including Windows, macOS, and multiple Linux distributions, and research-related network services across Faculty of Medicine locations.
  • At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students.

Matching Summary

The Research Technology Support Analyst provides technical advice and support in use, configuration and selection of software, hardware, network, systems and various end user devices used in research environments within the Faculty of Medicine.

Salary

Base: $6,251.00 - $8,986.00 CAD Monthly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Support Windows macOS Linux systems
  • Research technology computing environment
  • Technical problem diagnosis and resolution
  • End user device support and maintenance
  • Research-related network and systems administration

Nice-to-have

  • Strong communication and organizational skills
  • Ability to manage multiple tasks and priorities
  • Experience with virtualized computing environments
  • Familiarity with enterprise networking and print services
  • Proficiency in technical documentation preparation

Key Requirements

  • Undergraduate degree in relevant discipline
  • Minimum two years related experience
  • Industry certifications preferred (Microsoft, Linux, cloud technologies)
  • Experience supporting research computing technologies
  • Commitment to equity, diversity, and inclusion

Work Rights

Not specified

Tailored Resume

Cover Letter