Service Delivery Manager

Veolia UK

London, United Kingdom
Base: £40,491.36 py; bonus/equity: annual performa...
On-site
Organise resources effectively
Monitor operational performance
Manage client relationships
Organise resources (people, vehicles, equipment) to best effect prioritising the well-being of our people and service to our customers and communities

Job Summary

  • Organise resources (people, vehicles, equipment) to best effect prioritising the well-being of our people and service to our customers and communities.
  • Monitor operational performance, follow up on complaints, problem-solve for operational challenges.
  • Developing an excellent day-to-day relationship with client officers and residents, built on trust and service delivery.

Matching Summary

Organise resources (people, vehicles, equipment) to best effect prioritising the well-being of our people and service to our customers and communities.

Salary

Base: £40,491.36 per annum; Bonus/Equity: annual performance bonus; Benefits: Veolia benefits and pension

Skills & Requirements

Must-have

  • Organise resources effectively
  • Monitor operational performance
  • Manage client relationships
  • Ensure Health & Safety protocols
  • Understand environmental regulations
  • Strong IT skills

Nice-to-have

  • Drive first-time collection culture
  • Support improvement plans
  • Investigate incidents

Key Requirements

  • Valid Full UK driver's licence
  • Experience in a similar environment
  • Experience of health and safety protocols
  • Strong understanding of waste handling processes
  • Excellent project management skills
  • Strong attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter