Global Lead, Customer Engagement Platforms (crm)

Moderna

Not specified
Base: $167,000.00 - $300,700.00; bonus/equity: not...
Salesforce crm platform expertise
Experience in commercial strategy
Strong stakeholder management skills
Moderna is seeking a Global Lead for Customer Engagement Platforms to define and build the company’s global customer engagement capabilities

Job Summary

  • Moderna is seeking a Global Lead for Customer Engagement Platforms to define and build the company’s global customer engagement capabilities.
  • This role serves as the commercial owner of Moderna’s global Salesforce CRM platform and a key architect of the broader Customer Engagement Platform.
  • The successful candidate will drive enterprise adoption of CRM and engagement tools across field and commercial teams.

Matching Summary

Moderna is seeking a Global Lead for Customer Engagement Platforms to define and build the company’s global customer engagement capabilities.

Salary

Base: $167,000.00 - $300,700.00; Bonus/Equity: Not specified; Benefits: Best-in-class healthcare coverage

Skills & Requirements

Must-have

  • Salesforce CRM platform expertise
  • Experience in commercial strategy
  • Strong stakeholder management skills

Nice-to-have

  • Experience with omnichannel engagement platforms
  • Familiarity with data-driven engagement approaches
  • Experience driving global platform adoption

Key Requirements

  • 12+ years of experience in customer engagement roles
  • Experience leading Salesforce CRM implementations
  • Bachelor’s degree required

Work Rights

Not specified

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