Job Summary

• The Lead Caesars Rewards Representative is responsible for delivering exceptional service to mid- and high-tier guests by providing personalized assistance and ensuring an outstanding guest experience.
• Responsibilities include overseeing operations, leading and supporting the team through instruction and coaching, handling guest interactions and complaints, maintaining data security, and managing reporting and communication.
• Benefits include Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance, and Holiday Pay.

Matching Summary

Salary

$21.50 Per Hour; Not specified; Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance - Holiday Pay

Skills & Requirements

Key Requirements

• Minimum one year supervisory experience preferred
• Previous customer service experience
• Strong understanding of Caesars Rewards program
• Proficient in computer use
• Type at least 35 WPM
• Fluent in English
• At least 21 years of age

Work Rights