[my] Senior/executive, Prestige Medical Concierge

doctoranywhere.my

Petaling Jaya, Malaysia
Not specified
1-3 years customer service experience
Medical assistance or tpa background
English spoken and written proficiency
Doctor Anywhere is seeking a Senior/Executive, Prestige Medical Concierge to enhance the healthcare journey for their premium clients in Petaling Jaya, Malaysia. The ideal candidate should have a background in customer service or medical assistance, with strong communication skills and a proactive mindset to excel in a dynamic environment

Job Summary

  • The role involves acting as the primary contact for prestige clients to coordinate all aspects of their medical and healthcare needs across Singapore and Malaysia.
  • Candidates must possess the ability to assess health insurance coverage, determine medical necessity, and provide cost estimates for Letters of Guarantee issuance.
  • The ideal candidate will demonstrate a startup attitude with full ownership, willingness to step out of comfort zones, and the ability to remain calm under pressure.

Matching Summary

Match Score: 85

Doctor Anywhere is seeking a Senior/Executive, Prestige Medical Concierge to enhance the healthcare journey for their premium clients in Petaling Jaya, Malaysia. The ideal candidate should have a background in customer service or medical assistance, with strong communication skills and a proactive mindset to excel in a dynamic environment.

Skills & Requirements

Must-have

  • 1-3 years customer service experience
  • Medical assistance or TPA background
  • English spoken and written proficiency

Nice-to-have

  • Mandarin language proficiency
  • Startup mindset with ambiguity tolerance
  • Experience in premium healthcare delivery

Key Requirements

  • Diploma or Degree in Nursing/Medical field
  • 1-3 years experience in Customer Service or Insurance
  • Prior experience in medical coordination management

Work Rights

Not specified

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