Customer Service Analyst - Kraft Heinz Ingredients

Kraft Heinz Company

Glenview, Illinois, United States
Base: $77,800.00 - $97,300.00; bonus: performance-...
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Bachelor's degree required
Sap order to bill process expertise
Microsoft office proficiency
** Kraft Heinz is seeking a Customer Service Analyst for their Ingredients division in Glenview, Illinois. The role involves managing the SAP order to bill process to ensure exceptional service for food manufacturer customers, requiring strong analytical, communication, and problem-solving skills. **

Job Summary

  • The role is primarily responsible for the total execution of the SAP order to bill process while ensuring customers receive seamless supply and exceptional service.
  • Employees will work alongside a team of nine peers to build solid business relationships with internal departments and external food manufacturing customers.
  • The company offers a comprehensive benefits package including healthcare, 401k, paid time off, and wellbeing programs tailored to diverse workforce needs.

Matching Summary

Match Score: 75

** Kraft Heinz is seeking a Customer Service Analyst for their Ingredients division in Glenview, Illinois. The role involves managing the SAP order to bill process to ensure exceptional service for food manufacturer customers, requiring strong analytical, communication, and problem-solving skills. **

Salary

Base: $77,800.00 - $97,300.00; Bonus: Performance-based bonus eligible; Benefits: Healthcare, 401k, PTO, and wellbeing programs

Skills & Requirements

Must-have

  • Bachelor's degree required
  • SAP order to bill process expertise
  • Microsoft Office proficiency
  • Strong analytical problem-solving skills
  • Excellent written and verbal communication

Nice-to-have

  • Spanish language proficiency
  • Knowledge of food ingredient industry
  • Ecommerce/EDI familiarity
  • Passion for challenging status quo
  • Ability to work without supervision

Key Requirements

  • Bachelor's degree in any field
  • Experience with SAP and Microsoft Office
  • Proven customer service experience preferred

Work Rights

Not specified

Tailored Resume

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