End User Support Specialist Ii

Stewart

Glendale, CA, United States
Base: $47,808.46 - $79,680.78 annually; bonus/equi...
Fully remote
End-user computer and networking support
Desktop installation and configuration
Troubleshooting hardware and software issues
Stewart is seeking an End User Support Specialist II to provide technical support for end-user computer and networking issues in a fully remote capacity. The role emphasizes customer service and problem-solving, requiring 2+ years of related experience

Job Summary

  • The role involves providing timely technical support for end-user computer and networking issues to ensure productivity within a global real estate services company.
  • Employees are responsible for installing, configuring, and maintaining desktop computers, peripheral equipment, and software while resolving complex technical problems remotely or on-site.
  • Stewart offers a competitive benefits package including health insurance, paid time off, a 401(k) with company match, and employee stock purchase programs.

Matching Summary

Match Score: 85

Stewart is seeking an End User Support Specialist II to provide technical support for end-user computer and networking issues in a fully remote capacity. The role emphasizes customer service and problem-solving, requiring 2+ years of related experience.

Salary

Base: $47,808.46 - $79,680.78 Annually; Bonus/Equity: Not specified; Benefits: Health/wellness insurance, PTO, 401(k) match, ESPP

Skills & Requirements

Must-have

  • End-user computer and networking support
  • Desktop installation and configuration
  • Troubleshooting hardware and software issues
  • Remote and on-site problem resolution

Nice-to-have

  • High level of customer service orientation
  • Ability to work under general supervision
  • Understanding of team integration dynamics

Key Requirements

  • 2+ years of related work experience
  • High school diploma required; Bachelor's preferred
  • No supervisory responsibilities

Work Rights

Not specified

Tailored Resume

Cover Letter