Communication with customers and internal stakeholders
Muuto is rooted in the Scandinavian design tradition characterized by enduring aesthetics, functionality, craftsmanship and an honest expression
Job Summary
Muuto is rooted in the Scandinavian design tradition characterized by enduring aesthetics, functionality, craftsmanship and an honest expression.
As a Claims Coordinator, you will be responsible for handling claims globally and ensuring a consistent, fair and solution-oriented claims process.
The company offers a full-time 37-hour workweek with the opportunity to work from home one day a week and a great work environment with many social events.
Matching Summary
Muuto is rooted in the Scandinavian design tradition characterized by enduring aesthetics, functionality, craftsmanship and an honest expression.
Skills & Requirements
Must-have
Handling claims from retail and contract partners
Evaluating claims with data and documentation
Communication with customers and internal stakeholders
Raising orders, replacements and credit notes
Fluent English communication skills
Working independently with balanced decisions
Proficient in multiple IT systems
Nice-to-have
Experience in furniture industry
Fluent in German or Danish
Calm and solution-driven customer approach
Curious and investigative mindset
Entrepreneurial spirit and team-minded problem-solving