Supervisor De Recepção - Soho House Sao Paulo

Sohohouseco

Sao Paulo, Brazil
On-site
Front desk experience in similar industry
Fluent english language proficiency
Ability to multi-task in high-volume environment
Soho House Sao Paulo is seeking a Front Desk Supervisor to lead the hotel front desk operations, emphasizing personalized guest service and team collaboration. The ideal candidate should possess experience in a similar hospitality role, strong communication skills, and the ability to multitask effectively in a high-pressure environment

Job Summary

  • The Front Desk Supervisor provides leadership and direction to the hotel Front Desk operations team while ensuring personalized Soho House service.
  • Key responsibilities include resolving customer complaints, managing VIP interactions, and coordinating with other departments to maintain company culture.
  • The role requires a proactive team player who can handle safety emergencies, assist with concierge duties, and ensure reliable attendance.

Matching Summary

Match Score: 85

Soho House Sao Paulo is seeking a Front Desk Supervisor to lead the hotel front desk operations, emphasizing personalized guest service and team collaboration. The ideal candidate should possess experience in a similar hospitality role, strong communication skills, and the ability to multitask effectively in a high-pressure environment.

Skills & Requirements

Must-have

  • Front desk experience in similar industry
  • Fluent English language proficiency
  • Ability to multi-task in high-volume environment
  • Problem solving and conflict resolution skills

Nice-to-have

  • Knowledge of OpenTable, Salesforce, Google Sheets, or Opera
  • Experience with VIP handling and privacy protection
  • Concierge duties including booking cars and reservations

Key Requirements

  • Front desk experience in a similar industry
  • Fluent English
  • Flexible schedule for nights, weekends, and holidays

Work Rights

Not specified

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